Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
Post Reply
Dolphin
Enthusiast
Posts: 31
Liked: 4 times
Joined: Mar 06, 2019 10:38 am
Contact:

Veeam Agent high CPU...

Post by Dolphin »

Good morning everyone,
lately I have noticed a high cpu usage over time of a process named "sqlserver.exe", whose parent is Veeam backup. It looks like a background process consuming CPU although there's no backup running.... I have read about other using commenting on this issue...
Is this process running as a hook to collect and update the list of modified files so that on next backup only those files are being saved?
Or?

Image
wishr
Veteran
Posts: 3077
Liked: 453 times
Joined: Aug 07, 2018 3:11 pm
Full Name: Fedor Maslov
Contact:

Re: Veeam Agent high CPU...

Post by wishr »

Hi Dolphin,

Do you have AAIP and T-logs processing enabled?

Thanks
Dolphin
Enthusiast
Posts: 31
Liked: 4 times
Joined: Mar 06, 2019 10:38 am
Contact:

Re: Veeam Agent high CPU...

Post by Dolphin »

There's no "Guest Processing Settings" menu item. (I am performing a entire computer backup)

Image
wishr
Veteran
Posts: 3077
Liked: 453 times
Joined: Aug 07, 2018 3:11 pm
Full Name: Fedor Maslov
Contact:

Re: Veeam Agent high CPU...

Post by wishr »

This is a SQL process that is responsible for storing Agent configuration data (Jobs, sessions, restore points, etc.) and it does not consume a significant amount of resources (that is proven on your screenshot). It is running at the same time when our Agent service is running (the parent service on your screenshot) and can not be disabled.

Hope it helps!
Dolphin
Enthusiast
Posts: 31
Liked: 4 times
Joined: Mar 06, 2019 10:38 am
Contact:

Re: Veeam Agent high CPU...

Post by Dolphin »

I keep the agent running so that as soon as the external unit is plugged in, it will start backup immediately.
Maybe I could opt for launching the Agent only when required....
Why does the SQL process runs if nothing is happening poses a question from an architectural perspective, as the process used more CPU time than any other process, including the active ones.....
BUT, this tool does its job, and works pretty well...... so I can deal with this minor issue!

Thanks!
Dolphin
Enthusiast
Posts: 31
Liked: 4 times
Joined: Mar 06, 2019 10:38 am
Contact:

Re: Veeam Agent high CPU...

Post by Dolphin »

Again CPU Spikes.... for now I am keeping the service disabled
wishr
Veteran
Posts: 3077
Liked: 453 times
Joined: Aug 07, 2018 3:11 pm
Full Name: Fedor Maslov
Contact:

Re: Veeam Agent high CPU...

Post by wishr »

Hi,

What do you call "CPU Spikes"? What's your Average CPU consumption % in ProcMon?

Thanks
Dolphin
Enthusiast
Posts: 31
Liked: 4 times
Joined: Mar 06, 2019 10:38 am
Contact:

Re: Veeam Agent high CPU...

Post by Dolphin »

constantly 6%/10% with no reasons... I could send you procmon log
wishr
Veteran
Posts: 3077
Liked: 453 times
Joined: Aug 07, 2018 3:11 pm
Full Name: Fedor Maslov
Contact:

Re: Veeam Agent high CPU...

Post by wishr »

Hi,

Slight CPU load is expected since Agent service and Agent UI application running in the background (notice the system tray icon) constantly read data (jobs schedule, sessions status, etc.) from the underlying database.

Thanks
Dolphin
Enthusiast
Posts: 31
Liked: 4 times
Joined: Mar 06, 2019 10:38 am
Contact:

Re: Veeam Agent high CPU...

Post by Dolphin » 1 person likes this post

Well I had to stop the service as the laptop fan started whistling!
wishr
Veteran
Posts: 3077
Liked: 453 times
Joined: Aug 07, 2018 3:11 pm
Full Name: Fedor Maslov
Contact:

Re: Veeam Agent high CPU...

Post by wishr »

Hi Dolphin,

Could you please raise a support request, upload all the logs (including ProcMon), screenshots indicating "spikes", "high CPU usage" etc., and information about the hardware of your machine and let us know your support case ID? We'd like to take a detailed look at this situation.

Thanks
einhirn
Enthusiast
Posts: 53
Liked: 18 times
Joined: Feb 02, 2015 1:51 pm
Contact:

Re: Veeam Agent high CPU...

Post by einhirn » 3 people like this post

This is a thread where someone posted a workaround for high CPU load caused by SQL-Server process:

veeam-agent-for-windows-f33/sql-server- ... 19-30.html
Post Reply

Who is online

Users browsing this forum: ENBS, Google [Bot] and 32 guests