by acolad » Wed Mar 08, 2017 7:29 am people like this post
My first post here as VEB usually always does an awesome job. We just stumbled upon an issue trying to restore a VEB backup to a quite recent workstation featuring such NVMe SSD disk as its main storage. It's a DELL Precision 3420 and when we boot onto the recovery media created from this machine, VEB unfortunately doesn't recognize the disk. All storage drivers appear loaded, but still no disk to choose as target.
My understanding was that all drivers get included into the recovery media during its creation. At least this automagically worked like a charm for every prior machine we had to manage with VEB. And we also tried adding some other drivers we got from the DELL website, but still are we unable to get this disk to show up for a restore.
Are there other people restoring without issues to NVMe disks ? I don't know if the issue we encouter is due to the lack of the correct drivers for the disk itself or some kind of bus in between. Any information in regards would be greatly appreciated !
by acolad » Thu Mar 09, 2017 7:52 am people like this post
Hi Dima and Mike !
Thanks for your answers !
Yes, we tried to add the said drivers once booted onto the recovery media, but I'll give it one more try, collect the logs and submit a case if we still don't succeed. Being out of office for two days, I'll manage to do this only begining of next week but I'll keep you posted...