Volume does not have enough free disk space to create VSS

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Volume does not have enough free disk space to create VSS

Veeam Logoby Hakujou » Sun May 08, 2016 10:48 am

Hi,

I'm trying to use Veeam Endpoint with a Backup & Replication server.
However, Endpoint throws me this error while I try to backup (file level backup) : "08/05/2016 11:04:50 :: Error: Volume DATA (D:) does not have enough free disk space to create VSS snapshot ".

The volume has 555GB free (it's a 1TB disk) so it's not a free disk space issue.

Is this some bug with the software or am I doing something wrong ? Thanks for your help !
Hakujou
Novice
 
Posts: 7
Liked: 1 time
Joined: Sun May 08, 2016 9:48 am

Re: Volume does not have enough free disk space to create VS

Veeam Logoby Vitaliy S. » Sun May 08, 2016 11:54 am

Hello,

Can you please tell us where your VSS snapshots are pointed to? Does this drive have enough free space?

Thank you!
Vitaliy S.
Veeam Software
 
Posts: 19558
Liked: 1102 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Volume does not have enough free disk space to create VS

Veeam Logoby Hakujou » Sun May 08, 2016 12:21 pm

Thanks for your fast answer. Here's what I did (sorry, the output is in French, as I'm on a French Windows...) :
Code: Select all
C:\Windows\System32>vssadmin list shadowstorage
vssadmin 1.1 - Outil ligne de commande d’administration du service de cliché instantané de volume
(C) Copyright 2001-2013 Microsoft Corp.

Association de stockage de cliché instantané
   Pour le volume : (D:)\\?\Volume{000eee74-0000-0000-0000-100000000000}\
   Volume de stockage de cliché instantané : (D:)\\?\Volume{000eee74-0000-0000-0000-100000000000}\
   Espace du volume de stockage de cliché instantané utilisé : 0 octet(s) (0%).
   Espace du volume de cliché instantané alloué : 0 octet(s) (0%).
   Espace maximal du volume de cliché instantané : 93,2 Go (10%)

Association de stockage de cliché instantané
   Pour le volume : (E:)\\?\Volume{00034e52-0000-0000-007e-000000000000}\
   Volume de stockage de cliché instantané : (E:)\\?\Volume{00034e52-0000-0000-007e-000000000000}\
   Espace du volume de stockage de cliché instantané utilisé : 0 octet(s) (0%).
   Espace du volume de cliché instantané alloué : 0 octet(s) (0%).
   Espace maximal du volume de cliché instantané : 5,41 Go (0%)
Hakujou
Novice
 
Posts: 7
Liked: 1 time
Joined: Sun May 08, 2016 9:48 am

Re: Volume does not have enough free disk space to create VS

Veeam Logoby Vitaliy S. » Sun May 08, 2016 1:19 pm

Take a look at Windows Event log for VSS related errors and try to create VSS snapshot manually. If you need an assistance with this, feel free to contact our support team directly.
Vitaliy S.
Veeam Software
 
Posts: 19558
Liked: 1102 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Volume does not have enough free disk space to create VS

Veeam Logoby Hakujou » Sun May 08, 2016 3:37 pm

Unfortunately, it seems that we can't create VSS Snapshots on Windows 10 using vssadmin...
Didn't saw any VSS related error on Windows Event Log, but I might have missed them.
Hakujou
Novice
 
Posts: 7
Liked: 1 time
Joined: Sun May 08, 2016 9:48 am

Re: Volume does not have enough free disk space to create VS

Veeam Logoby Vitaliy S. » Sun May 08, 2016 6:27 pm

Once you're able to create a VSS snapshot manually, Veeam Endpoint Backup will also be able to run its backup job. Since this error above is referring to lack of free space, then try to re-direct VSS snapshot to some other volume and then run the backup job again.
Vitaliy S.
Veeam Software
 
Posts: 19558
Liked: 1102 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Volume does not have enough free disk space to create VS

Veeam Logoby Hakujou » Sun May 08, 2016 7:08 pm

I'm not sure if there's a way to trigger it manually via GUI/command line. All documentation I've seen is for Windows Server, not Windows 10.

This is definitely not a free space issue. The volume is not even half full...
Hakujou
Novice
 
Posts: 7
Liked: 1 time
Joined: Sun May 08, 2016 9:48 am

Re: Volume does not have enough free disk space to create VS

Veeam Logoby Vitaliy S. » Sun May 08, 2016 7:20 pm

OK, let our support team take a look at your disk configuration via remote WebEx session.
Vitaliy S.
Veeam Software
 
Posts: 19558
Liked: 1102 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Volume does not have enough free disk space to create VS

Veeam Logoby Hakujou » Sun May 08, 2016 8:03 pm

I'm sorry, but as it's my own personal computer, I'd rather have a procedure or instructions than giving full remote access to it...
Hakujou
Novice
 
Posts: 7
Liked: 1 time
Joined: Sun May 08, 2016 9:48 am

Re: Volume does not have enough free disk space to create VS

Veeam Logoby Dima P. » Mon May 09, 2016 10:10 am

Hakujou,

Anyway, please open a support case and let the team check your logs and investigate the issue. Please do not forget to include the case Id to this thread. Thanks
Dima P.
Veeam Software
 
Posts: 6242
Liked: 440 times
Joined: Mon Feb 04, 2013 2:07 pm
Location: SPb
Full Name: Dmitry Popov

Re: Volume does not have enough free disk space to create VS

Veeam Logoby Hakujou » Mon May 09, 2016 7:21 pm

Here is the case ID : 01794285.
Hakujou
Novice
 
Posts: 7
Liked: 1 time
Joined: Sun May 08, 2016 9:48 am

Re: Volume does not have enough free disk space to create VS

Veeam Logoby Travisehouston » Fri Nov 11, 2016 1:22 pm

Hi i have the same problem how do you fix this please ????. I have 800Gb free and it still gives me the same Error: Volume Data (D:) does not have enough free disk space to create VSS and there is more than enough space. Im using a Nas as the backup device which is 5.14TB free space as well.

Code: Select all
C:\Users\travis.admin>vssadmin list shadowstorage
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.

Shadow Copy Storage association
   For volume: (\\?\Volume{8a476885-58e7-11e3-80b4-806e6f6e6963}\)\\?\Volume{8a4
76885-58e7-11e3-80b4-806e6f6e6963}\
   Shadow Copy Storage volume: (\\?\Volume{8a476885-58e7-11e3-80b4-806e6f6e6963}
\)\\?\Volume{8a476885-58e7-11e3-80b4-806e6f6e6963}\
   Used Shadow Copy Storage space: 0 bytes (0%)
   Allocated Shadow Copy Storage space: 0 bytes (0%)
   Maximum Shadow Copy Storage space: 320 MB (91%)
Travisehouston
Lurker
 
Posts: 2
Liked: never
Joined: Fri Nov 04, 2016 8:45 am
Full Name: Travis

Re: Volume does not have enough free disk space to create VS

Veeam Logoby Hakujou » Sat Nov 12, 2016 10:09 pm 1 person likes this post

SYSTEM user didn't had any rights on the drive. Adding them fixes the issue.
Hakujou
Novice
 
Posts: 7
Liked: 1 time
Joined: Sun May 08, 2016 9:48 am

Re: Volume does not have enough free disk space to create VS

Veeam Logoby Dima P. » Wed Nov 16, 2016 3:33 pm

Thanks for sharing the solution!

Travis, did that help or you are still experiencing this issue?
Dima P.
Veeam Software
 
Posts: 6242
Liked: 440 times
Joined: Mon Feb 04, 2013 2:07 pm
Location: SPb
Full Name: Dmitry Popov

Re: Volume does not have enough free disk space to create VS

Veeam Logoby Travisehouston » Tue Nov 22, 2016 7:09 am

Hi

I am still not winning gave system rights then another error has come up please assist with a solution error below: Writers are all online

Code: Select all
2016-11-22 08:57:48 AM :: Initializing
2016-11-22 08:58:43 AM :: Preparing for backup
2016-11-22 09:01:27 AM :: Creating VSS snapshot Error: Failed to create snapshot: Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. VSS asynchronous operation is not completed. Operation: [Shadow copies commit]. Code: [0x8004231f].
2016-11-22 09:02:23 AM :: Finalizing
2016-11-22 09:02:34 AM :: Error: Failed to create snapshot: Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. VSS asynchronous operation is not completed. Operation: [Shadow copies commit]. Code: [0x8004231f].
                       :: Processing finished with errors at 2016-11-22 09:03:13 AM
Travisehouston
Lurker
 
Posts: 2
Liked: never
Joined: Fri Nov 04, 2016 8:45 am
Full Name: Travis

Next

Return to Veeam Agent for Windows



Who is online

Users browsing this forum: Yahoo [Bot] and 8 guests