Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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AndyGDIT
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Joined: Nov 14, 2011 3:15 pm
Full Name: Andrew Frye
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VSS error Case number 03095473

Post by AndyGDIT » Jul 11, 2018 4:07 pm

Hi

I have a issue with a Windows Agent backup

Right now it hangs on Creating VSS snapshot for about 3 hours and will finally error out with Error: The logon attempt failed

Any subsequent retries error out soon after job starts with a Error: Managed session 1bd34b04-137d-4fc9-82d3-881b7ee8b787 has failed unexpectedly

I have restarted Veeam Endpoint Backup Services as well as rebooted server.

Opened case with support (03095473) and they have come back with needing to put in AV exclusions. I have disabled my AV and it is still doing it.

Any ideas from the community?

Andy

AndyGDIT
Enthusiast
Posts: 40
Liked: 2 times
Joined: Nov 14, 2011 3:15 pm
Full Name: Andrew Frye
Contact:

Re: VSS error Case number 03095473

Post by AndyGDIT » Jul 11, 2018 7:05 pm 1 person likes this post

Looks like it was AV issue. uninstalled AV, and backup was successful. I have put in exclusions from KB1999 and I am reinstalling my AV now. Will respond with results tomorrow.

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