Window Agent Policy failed

[dadan]

Hello everybody,

we´re backing up some Hardware-Servers and one PC with Veeam Agent (Job-Type Window Agent Policy). This PC is backup up successfully every day at 10 am. The Agent Backup is configured as type "Workstation" an Mode "Managed by agent". Backup Mode "Entire computer".

I can see that the backup is successfull in the console. But every time I get the notification by Mail. It says:
Failed to update backup job configuration.Sending backup job configuration
Failed to send backup job configuration to PCXXXXX Error: Failed to connect to PCXXXXX:11731

I get this mail at 10:30 am (scheduled in the job at "Advanced Settings -> Notifications) and at 10 pm (I dont know, why I receive this notification, as I did not configured this as far as I know).

To me it looks like the job/policy tries to connect to the PC at 10 pm, so questions:
1) Why does the job/policy tries to connect to the PC at 10 pm and where can I configure this?
2) Why do I receive a mail at 10 pm and where can I configure it? In fact its two mails. One with the failure above and one with the following:
Host is unreachable.Cannot connect to PCXXXXX Details: The network path was not found. (ERROR_BAD_NETPATH).

Thanks,
Dadan

[Egor Yakovlev]

Hi Dadan,

- Check "Inventory" node, your PCXXXXX will be listed in one of the Protection Groups there. Check protection group settings - Veeam performs daily rescans on machines and "Options" tab can help configuring rescan intervals.
- Check "File - General Options - Email Settings". Veeam sends daily summary reports according to those settings, and default time is 10pm. Veeam agent rescan statistics are part of said daily report.

As for the error, that is most likely caused by DNS or firewall. Worth checking(you can force rescan of that agent from Inventory node).

/Cheers!

[dadan]

Hi Egor,

the protection group settings did it for me. I changed the rescan time, tuned the notification settings a little and now there is no error in the daily report.

Thank you and best regards!
Dadan