by Dima P. » Tue Jun 16, 2015 2:43 pm 1 person likes this post
Hello jlcarton and welcome to the community!
You mean .1954 build, right? Bad block will cause backup to fail and should not affect the performance. Did you disable the backup throttling option in the Endpoint’s control Panel? In addition, what is your hardware configuration? Thanks.
by Mike Resseler » Wed Jun 17, 2015 6:51 am 1 person likes this post
Please collect all the logs (There are two subfolders under c:\programdata\Veeam called Setup and Endpoint where you will find all the logs). Zip them and put them on a dropbox / OneDrive / Google Cloud / ... drive and share the link through a DM with Dima P. (see above). He will take it from there.
by Dima P. » Mon Jun 22, 2015 3:32 pm people like this post
We checked the logs – it seems that a huge chunk of the backup job is missing due the OS being frozen, thus we cannot identify the root cause. In order to continue the troubleshooting, may I ask you to reproduce the issue once again, note the exact time when the system glitch is detected, and re send me the application logs once again? This time, please, include Windows Event logs from windows event viewer (Custom View > Administrative events). Thank you