WMI method call failed

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Re: WMI method call failed

Veeam Logoby svecmarek » Fri Mar 17, 2017 12:07 pm

WMI works without problem with other software (monitoring, powershell query, ...). When I set up new job in VAW
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(Process id 9464)-> Error in event log "Id = {01AB6C40-F800-0000-C0A2-A944DA9CD201}; ClientMachine = xxxx; User = NT AUTHORITY\SYSTEM; ClientProcessId = 9464; Component = Unknown; Operation = Start IWbemServices::ExecQuery - root\cimv2 : select * from Win32_OperatingSystem; ResultCode = 0x80041032; PossibleCause = Unknown".


When I restart service VAW ->
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Id = {01AB6C40-F800-0000-C4A1-A944DA9CD201}; ClientMachine = xxxxx; User = NT AUTHORITY\SYSTEM; ClientProcessId = 9464; Component = Core; Operation = Start IWbemServices::ExecNotificationQuery - root\cimv2 : select * from Win32_DeviceChangeEvent where EventType = 2  or EventType = 3; ResultCode = 0x800706ba; PossibleCause = Could not send status to client
svecmarek
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Re: WMI method call failed

Veeam Logoby Dima P. » Fri Mar 17, 2017 9:56 pm

Hi Marek,

I am sorry, can you please clarify your issue? You can’t configure backup job and get WMI error or these event log entries are the only problem? Thanks.
Dima P.
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Re: WMI method call failed

Veeam Logoby svecmarek » Wed Mar 22, 2017 2:59 pm

When trying to define the backup job (File level backup or Volume level backup). It seems that the agent can not retrieve information about the system. Retrieves only the size of the disk and the files on it. Disk is labeled with a question mark
svecmarek
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Re: WMI method call failed

Veeam Logoby Dima P. » Fri Mar 24, 2017 4:48 pm

Thanks. Have you tried to rebuild a WMI? Check this KB article for more details. If that’s not working, kindly open a support case and share the case ID.
Dima P.
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