Backup does not complete

[artur.zybailo]

Creating a backup takes too much time.
What could be the problem ?

Backup at the file level, with preservation on the NFS server

images

[PTide]

Hi,

First of all, something is definitely not right with the job statistics - it shows that "Processed" is only 5.9 GB (21%) whereas "Transferred" shows 1.5 TB.

Regarding the actual duration of the job - as far as I understand you backup a large set of small files, is that correct?

Thanks

[artur.zybailo]

Hello !

The total file size is 27GB

The same version of the agent easily copes with 30GB on another server.
and does it in 35 minutes

https://prnt.sc/ldfkak

[PTide]

I can only assume that maybe the Agent on the first server does not have enough resources and therefore is shown as a bottlneck, however it's just a guess. Please contact support team directly and post your case ID.

Thanks!