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Meisterzunge
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Error on restoring a backup via recovery image

Post by Meisterzunge »

I have created a patched iso based on the following recovery image:
http://repository.veeam.com/backup/linu ... -5.0.0.iso

If I try to select my backup repository the following error is shown:
"Backup meta file is missing."

I already have opened a case (#04676924).
Natalia Lupacheva
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Re: Error on restoring a backup via recovery image

Post by Natalia Lupacheva »

Hi,

Just to get some more details - do you face this error message on "Select Backup Location" step or when you try to select the backup file?
Have you already checked .vbm file is present on the repository you chose and its readable?

Thanks!
Meisterzunge
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Re: Error on restoring a backup via recovery image

Post by Meisterzunge »

Hi,

if you can see the screenshot from my opened support case:
I was navigating through my file system (left frame). The message came up as I selected the repository in this (left) frame.
Meisterzunge
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Re: Error on restoring a backup via recovery image

Post by Meisterzunge »

Yes, the *.vbm file is existing.
If have added it to the support case.
Meisterzunge
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Re: Error on restoring a backup via recovery image

Post by Meisterzunge »

FYI:
This issue is now filed as bug and will be fixed in a future release.
Natalia Lupacheva
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Re: Error on restoring a backup via recovery image

Post by Natalia Lupacheva »

Hi @Meisterzunge,

Thank you for keeping us informed!
Glad you've found the reason of the issue.
PTide
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Re: Error on restoring a backup via recovery image

Post by PTide » 1 person likes this post

For future readers:

The issue was caused by a backslash in the meta filepath.
robert.miller
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Re: Error on restoring a backup via recovery image

Post by robert.miller »

Any ETA on when the bug will be fixed? I'm running up against the same issue.
PTide
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Re: Error on restoring a backup via recovery image

Post by PTide »

The fix is scheduled for the next release. If you would like to obtain it earlier, please contact our support team directly and refer to the original case #04676924. If you do so please don't forget to post your own case ID.

Thanks!
robert.miller
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Re: Error on restoring a backup via recovery image

Post by robert.miller »

Case #04778610 was created
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