Failed to perform backup. bad allocation. Agent failed to process method {FileBackup.SyncDirs}. Ubuntu desktop 18

[moranshe1]

Hi guys
need assistance with the following error
"Failed to perform backup. bad allocation. Agent failed to process method {FileBackup.SyncDirs}. Exception from server: bad allocation."

the client have ubuntu-desktop 18 VM
veeam agent on version 5
target is CC - VBR V11,SPC V5
on the same VM, there are 7 jobs but only 2 jobs failed with this error
any idea what the following error means?

Case #04727311

[PetrM]

Hi Moran,

Basically, this error appears if the requested memory cannot be allocated but I assume there are many different factors which may cause such an issue. The best action plan would be to let our support engineers to investigate the problem based on debug logs analysis.

Thanks!

[mamosorre84]

Hi all,

I have the same issue, with incremental jobs only.

Support case 04940319.

Thanks

Marco S.