Standalone backup agents for Linux, Mac, AIX & Solaris workloads on-premises or in the public cloud
Post Reply
rokko74
Novice
Posts: 9
Liked: 4 times
Joined: Sep 12, 2017 7:24 pm
Full Name: Roberto
Contact:

[warn] Failed to update grub in backup

Post by rokko74 »

What does this warning mean?
It is not logged anywhere under /var/log/veeam/* but it's present in the veeam cli:


Veeam Agent for Linux [ ghost-nb-samsung ]


Backup 100% Status: Warning



Summary Data

Duration: 00:10:23 Processed: 2.7 GB (100%)
Processing rate: 21.7 MB/s Read: 2.7 GB
Bottleneck: Source Transferred: 899.4 MB (3.1x)


Time Action Duration

19:21:42 Backed up nvme0n1 1.6 GB at 271.9 MB/s 00:00:05 ↑
19:22:50 [warn] Failed to update grub in backup │
19:23:10 Backing up summary.xml 00:00:00 │
19:23:13 Releasing snapshot 00:00:02 │
19:23:15 Applying retention policy 00:06:36 │
19:23:15 Full backup file merge completed suc... 00:06:35 ▒
19:29:51 [warn] Processing finished with warn... ↓
O.S. & Veeam Info:
# rpm -qa veeam\*
veeam-release-fc24-1.0.8-1.x86_64
veeamsnap-5.0.2.4567-1.noarch
veeam-5.0.2.4567-1.fc24.x86_64

# head -2 /etc/os-release
NAME="Fedora Linux"
VERSION="35 (Workstation Edition)"

# uname -r
5.15.14-200.fc35.x86_64


HannesK
Veeam Software
Posts: 11043
Liked: 2098 times
Joined: Sep 01, 2014 11:46 am
Full Name: Hannes Kasparick
Location: Austria
Contact:

Re: [warn] Failed to update grub in backup

Post by HannesK »

Hello,
what did support say about that message (case number please)?

I found some support cases that were related to BTRFS, but guessing that kind of message on a forum makes little sense to me.

Best regards,
Hannes

rokko74
Novice
Posts: 9
Liked: 4 times
Joined: Sep 12, 2017 7:24 pm
Full Name: Roberto
Contact:

Re: [warn] Failed to update grub in backup

Post by rokko74 »

Support (case no 05241873) said nothings:
Unfortunately, due to high Support Team load we were unable to process your request and it has been archived automatically.

HannesK
Veeam Software
Posts: 11043
Liked: 2098 times
Joined: Sep 01, 2014 11:46 am
Full Name: Hannes Kasparick
Location: Austria
Contact:

Re: [warn] Failed to update grub in backup

Post by HannesK »

sounds like free version with "best effort" support. As it is only a warning... do you see any issues? Or is everything working?

rokko74
Novice
Posts: 9
Liked: 4 times
Joined: Sep 12, 2017 7:24 pm
Full Name: Roberto
Contact:

Re: [warn] Failed to update grub in backup

Post by rokko74 »

I've not seen any issues, but i never tried a full machine restore, so I don't know the real impact of the warning.
Anyway I found in Job.log that it is caused by UEFI secure boot:

Code: Select all

Job.log:[22.06.2022 10:28:03.397] <140182325003840> lpbcore| ERR |/usr/sbin/grub2-install: errore: this utility cannot be used for EFI platforms because it does not support UEFI Secure Boot.
[(code]

PTide
Product Manager
Posts: 6200
Liked: 673 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: [warn] Failed to update grub in backup

Post by PTide »

Hi,

Would you share your log bundle? Just throw it on a gdrive or something.

Thanks!

Post Reply

Who is online

Users browsing this forum: No registered users and 6 guests