Restore error "there is no node with keysets name"

jpearl · Post by **jpearl** » Dec 19, 2017 9:34 am this post

I am having a restore error and I have never seen this before. when initiating a volume restore, it errors with "THere is no node with the specified name" [keysets]. failed to import backup.

Has anyone seen this before. Its on centos and using veeam for linux 2.0

Post by **PTide** » Dec 19, 2017 11:22 am this post

Hi,

Have you contacted our support team already?

Thanks

jpearl · Post by **jpearl** » Dec 19, 2017 7:56 pm this post

now I have. it was late last night.

Case #02431791 was created.

faycal.a · Post by **faycal.a** » Dec 22, 2017 9:29 am this post

Hello,

I'm experiencing the same thing. Would you please share the reply from the support team with us ?

Thanks.

Post by **PTide** » Dec 22, 2017 3:39 pm this post

Hi,

Faycal,

Kindly open a separate ticket.

Thanks

faycal.a · Post by **faycal.a** » Jan 11, 2018 10:57 am this post

Done
Case #02462565

faycal.a · Jan 15, 2018 12:41 pm

I got an answer from the support team which is very responsive and very efficient.

I was using Veeam Agent version 2.0 and my recovery media was the one from the version 1.0.
Using the right version of recovery media fixed my problem.

Regards,
Fayçal.

Post by **PTide** » Jan 15, 2018 2:19 pm this post

Good! Thanks for letting us know.

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