Unable to creat Snapshot

[maximwolf]

Hello,

my Veeam Agent on Debian 7 is not running.

Code: Select all

[03.03.2017 08:22:58] <3073809264> lpbcore| ERR |Length of file extents (536831488) differs from the snapshot size (536870912)
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |Failed to allocate data file for snapshot storage.
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |--tr:SnapshotDataMakeCommonFile failed.
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |--tr:CreateSnapshotStorageCommon failed.
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |--tr:Failed to create machine snapshot.
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |--tr:Unable to create snapshot.
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |--tr:Failed to execute method [0] for class [N10lpbcorelib11interaction9proxystub21CResourcesServiceStubE].
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |--tr:Failed to invoke method [0] in class [N10lpbcorelib11interaction17IResourcesServiceE].
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |An exception was thrown from thread [3073809264].
[03.03.2017 08:22:58] <3073809264> lpbcore| ERR |Failed to execute thaw script with status: fail.
[03.03.2017 08:22:58] <3073809264> lpbcore|   BackupJobPerformer: Taking snapshot. Failed.
[03.03.2017 08:22:58] <3073809264> lpbcore| BackupJobPerformer: Creating backup. Failed.
[03.03.2017 08:22:58] <3073817232> lpbcore| LpbManSession: Processing commands. ok.
[03.03.2017 08:22:58] <3073809264> lpbcore| ERR |Job has failed.
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |Length of file extents (536831488) differs from the snapshot size (536870912)
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |Failed to allocate data file for snapshot storage.
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |--tr:SnapshotDataMakeCommonFile failed.
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |--tr:CreateSnapshotStorageCommon failed.
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |--tr:Failed to create machine snapshot.
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |--tr:Unable to create snapshot.
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |--tr:Failed to execute method [0] for class [N10lpbcorelib11interaction9proxystub21CResourcesServiceStubE].
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |--tr:Failed to create volume snapshot.
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |Backup job has failed.
[03.03.2017 08:22:58] <3073809264> lpbcore| >>  |An exception was thrown from thread [3073809264].
[03.03.2017 08:22:58] <3073809264>        | Thread finished. Role: 'Volume backup job execution'.
[03.03.2017 08:22:58] <3073817232> lpbcore| [DEV] Destroyed [0xa2a4c78]

I can't figure out where the problem is. Can you guys help me? What information do you need?

[Mike Resseler]

Maxim,

Can you create a support case and log the support case ID (and the outcome after that) here? Our engineers will be able to review the logs to see what is wrong

Thanks
Mike

[tgruber]

I'm having this exact same issue on Fedora 26. I can't get it to back up on anything, local, remote... location doesn't matter. The backup always fails with the same error.

What was the cause / fix?

[Mike Resseler]

Tim,
Unfortunately the original poster did not post a support case ID and the outcome of that.

Please create a support case and post the ID (and the outcome) here
Thanks
Mike

[PTide]

Hi Tim,

Did it work before? Have you performed any kernel updates since then? If so then please check this thread and try the suggested workaround.

Thanks