veeam agent 3.0.0.865 does NOT backup LUKS partitions

[sl0n]

Hi,

I just upgraded to 3.0.0.865 on Ubuntu 18.04.1 LTS and ran a backup - all smooth, but surprisingly quick!

I discovered that it does not include LUKS partitions into the backup.

Can anyone else confirm this behavior please?

[PTide]

Hi,

Just two questions:

1. Did you try to back up the actual device (e.g. /dev/sdb1), or the device from device mapper (e.g. /dev/mapper/<cryptodevicename>)?
2. Did it work before (v 2.0.1.665)?

Thanks!

[sl0n]

> 1. Did you try to back up the actual device (e.g. /dev/sdb1), or the device from device mapper (e.g. /dev/mapper/<cryptodevicename>)?
I didn't change any settings from previous v 2.0.1.665, ie my settings are:

(X) Entire machine (recommended)

> Did it work before (v 2.0.1.665)?

Yes, it did.

[PTide]

Then please open a case with support (you are eligible even if you are using free version), upload your logs there, and let me know the case number.

Thanks!

[bdoe]

I'm seeing the same thing with two CentOS 7.6 machines. They're both using LUKS for the /home partition. They've been working fine until version installed this morning. Case is 03379778.