Standalone backup agents for Linux and Unix workloads on-premises or in the public cloud
Post Reply
ovidiu
Influencer
Posts: 19
Liked: 1 time
Joined: Jul 07, 2016 3:07 pm
Contact:

How to get help with an error?

Post by ovidiu »

I just realized that when posting a new topic, there is this warning above the post box:

Code: Select all

POSTING AN ERROR OR TECHNICAL ISSUE?
You must include support case ID, or your post will be removed (learn more)
Now since I'm here posting in a support forum for a beta software we are testing what is the point of this restriction?
I mean don't you want to know about errors and technical problems? I thought that was the whole point of releasing betas.

Please let me know what the procedure is for resolving an error or technical issue.

nielsengelen
Veeam Software
Posts: 3679
Liked: 723 times
Joined: Jul 15, 2013 11:09 am
Full Name: Niels Engelen
Contact:

Re: How to get help with an error?

Post by nielsengelen »

For the beta you can post here. Support cases should not be opened as they won't be able to assist you. If you run into an error please use tools like dropbox, onedrive,... To share screenshots and/or logs :-)
https://foonet.be

ovidiu
Influencer
Posts: 19
Liked: 1 time
Joined: Jul 07, 2016 3:07 pm
Contact:

Re: How to get help with an error?

Post by ovidiu »

Well, I tried and my post was deleted, apparently according to what I quoted above.
I'll give it another try in a few minutes.

Post Reply

Who is online

Users browsing this forum: No registered users and 5 guests