Agentless, cloud-native backup for Amazon Web Services (AWS)
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clcuser
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Cannot backup encrypted volumes

Post by clcuser »

Veeam support Case: 05339119

While trialling this software I have successfully backed up EC2 instances with unencrypted volumes however I receive the following error when I try to backup EC2 instances with encrypted volumes

Error
Processing CLC-Linux-EC2-SharedServices-Instance-failed: KMS key arn:aws:kms:ap-southeast-2:619190336024:key/<my key> was not found.

The key is my KMS CMK key that it used to encrypted the volumes.
The KMS key is located in another AWS account.
The KMS account has a key policy > Other AWS accounts that includes the account where Veeam for AWS is running

Do anyone have any idea what I maybe missing
nielsengelen
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Full Name: Niels Engelen
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Re: Cannot backup encrypted volumes

Post by nielsengelen »

Hi,

Please continue working via support as they should be able to find a solution for this.
Personal blog: https://foonet.be
GitHub: https://github.com/nielsengelen
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