Agentless, cloud-native backup for Microsoft Azure
Post Reply
Asahi
Enthusiast
Posts: 52
Liked: 2 times
Joined: Jun 03, 2016 5:44 am
Full Name: Iio Asahi
Contact:

Unable to add an Azure account

Post by Asahi »

Hello ,

I'm currently testing Veeam Backup for Azure.
The Virtual Machine was successfully deployed and the web console was accessed.
I have proceeded to the Add Azure Account screen, but an error has occurred.

The Azure account you are currently registering for has the "User Access Administrator" and "Owner" roles assigned to it.
However, when you register your account, you will get the following error message
I've tried a few times with some time to spare, but I always get this message output.

===
Unable to check required permissions.
This might be a problem in Microsoft Azure.
Please wait and continue with the wizard later.
===

Do you have any good advice? :D
Any opinion will help me.

Kind Regards,
Asahi,
Climb Inc.

nielsengelen
Veeam Software
Posts: 3418
Liked: 686 times
Joined: Jul 15, 2013 11:09 am
Full Name: Niels Engelen
Contact:

Re: Unable to add an Azure account

Post by nielsengelen »

Hi Asahi, did you try it later by any chance? It may have been due to internal timeouts that this happened. If the problem persist, I would suggest contacting support for insight as it is hard to tell via these forums what is causing it. Do let us know the support case ID for future reference if you do contact them.
https://foonet.be

dalbertson
Veeam Software
Posts: 263
Liked: 65 times
Joined: Jul 21, 2015 12:38 pm
Full Name: Dustin Albertson
Contact:

Re: Unable to add an Azure account

Post by dalbertson »

Hi Ashai,

Can you also confirm if your account uses mfa or another 3rd party security tool for access?

Asahi
Enthusiast
Posts: 52
Liked: 2 times
Joined: Jun 03, 2016 5:44 am
Full Name: Iio Asahi
Contact:

Re: Unable to add an Azure account

Post by Asahi »

Hello!

I also uploaded the logs to the support case.
Case Number: 04162259

Also, I do not use MFA or 3rd party security tools.

Kind Regards,
Asahi,
Climb Inc.

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest