Veeam Backup for Azure Application Aware Snapshot Faililng

[Rouxls Kaard]

Hi,
I am on version 2.0.0.303 of Veeam Backup for Azure. I've got one Server 2012 R2 VM that continually fails to deploy the VSS agent for the application aware snapshots. I placed a support request (Case # 04652856) a couple days ago and haven't heard back so I thought I'd ask the experts here too. The VM name is scrnconnect.

The error message is:
Snapshot backup of scrnconnect has failed (Deployment of Windows VSS agent failed, please check the logs)

I have the logs if anyone would like me to send them to ya, but they're also in the support request.

Thank you.

[Vitaliy S.]

Hi Arlo,

When logs review is required, then your best bet would be to wait for our support team to reply. As an idea, I would recommend reviewing the Windows Event log at the time when your VSS agent is deployed. THis might give you some clue on further steps.

Thanks!