Access Denied error

[JTBRAY]

I am getting the following error backing up all mailboxes: JetError-1032,Jet_errFileAccessDenied, Cannot access file, the file is locked or in use, all was working fine, no changes any ideas?

[Mike Resseler]

Hi John,

Are you already running update 1? (https://www.veeam.com/kb2224). If you do, please log a support call and post the support ID here and when the results after supports looks at it.

Thanks
Mike

[JTBRAY]

Yes, update 1 is installed, support call opened, waiting to hear back.

[Mike Resseler]

Thanks John,

Can you post the case ID please?

[JTBRAY]

Case # 02055013

[sreitberger]

Hi,
how did you solve this problem?
best regards
Stefan

[nielsengelen]

Hi Stefan, as you can see the OP created a support case for help. I suggest you do the same to assure everything goes well.