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NN25
Influencer
Posts: 12
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Joined: Oct 24, 2023 2:06 pm
Full Name: Nikola Nikolic
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Backup job notification don't work

Post by NN25 »

Hi all,

Since last week, email about finished backup job won't be sent.

Error from the logs that I am getting is "Failed to refresh connection credentials to the mails server."

When I try to send the notification through the General Options, notification was successfully sent.

Could someone help?
Polina
Veeam Software
Posts: 3456
Liked: 827 times
Joined: Oct 21, 2011 11:22 am
Full Name: Polina Vasileva

Re: Backup job notification don't work

Post by Polina »

Hi Nikola,

It'd be best to resolve this issue with our support team. Engineers will check your configuration and logs and suggest ways of fixing it.
You can post your case ID here so that we could follow it up.

Thanks!
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