Backup job notification don't work

[NN25]

Hi all,

Since last week, email about finished backup job won't be sent.

Error from the logs that I am getting is "Failed to refresh connection credentials to the mails server."

When I try to send the notification through the General Options, notification was successfully sent.

Could someone help?

[Polina]

Hi Nikola,

It'd be best to resolve this issue with our support team. Engineers will check your configuration and logs and suggest ways of fixing it.
You can post your case ID here so that we could follow it up.

Thanks!