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moh@dhigroup.com
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Can't backup "Archived" "Group Sites" and "Teams.

Post by moh@dhigroup.com »

An archived "Group Site" or "Team Site" which haven't been backed up before it was archived can't be backed up. You get this error:

Access denied. You do not have permission to perform this action or access this resource

I have to set the status so the sites is not in archive mode, take a backup and then archive the site again.
Is that really how it should be?
Regards
Morten
Polina
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Re: Can't backup "Archived" "Group Sites" and "Teams.

Post by Polina »

Hi Morten,

Are they added to a job as site objects or teams?
moh@dhigroup.com
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Re: Can't backup "Archived" "Group Sites" and "Teams.

Post by moh@dhigroup.com »

Hi.
I have one job configured as:
Name: Office 365 Groups
"Back up the following objects" = selected
Type = O365 Group
Process = GroupMail/Group Site

The other job is configured as:
Name: Teams
"Back up the following objects" = selected
Type: Team
Process = All (You can't change that)

The Office 365 Groups job was created for O365/Teams backup. I could not do that in another way in Version 4.

The Teams job is a new job in Version 5. But if I only use this job I don't get backup of the mailbox and site.
Polina
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Re: Can't backup "Archived" "Group Sites" and "Teams.

Post by Polina »

Hi Morten,

Thank you for these details. Most likely there's some permissions issue, because normally archived teams can be backed up without any problems.
Can you please open a support case and share its ID here for the followup?
moh@dhigroup.com
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Re: Can't backup "Archived" "Group Sites" and "Teams.

Post by moh@dhigroup.com »

Hi Polina.
I have now created a support case.
The number is: #04589229
Regards
Morten
Polina
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Re: Can't backup "Archived" "Group Sites" and "Teams.

Post by Polina »

Morten,

Are you sure that the case ID is correct? As I can see it was closed back in 2017 :)
Please make sure to provide VBO logs to the support team.
moh@dhigroup.com
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Re: Can't backup "Archived" "Group Sites" and "Teams.

Post by moh@dhigroup.com » 1 person likes this post

wrong number :-)

#04589229
Steen
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Re: Can't backup "Archived" "Group Sites" and "Teams.

Post by Steen »

Was this problem resolved?
Regards Steen
Mildur
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Re: Can't backup "Archived" "Group Sites" and "Teams.

Post by Mildur »

Hi

Case from Morten was resolved by adding the "backup account as owner of the site". With Modern App-Only, you don't use backup accounts anymore. Not sure if this information will help in your case.
Therefore I recommend to open a support case your own and let our support engineers troubleshoot the logs.

Best,
Fabian
Product Management Analyst @ Veeam Software
Steen
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Re: Can't backup "Archived" "Group Sites" and "Teams.

Post by Steen »

HI,
We have a case, 07060830, but only solution is to add an exclusion for every archived site??!?
If Veeam is unable to backup archived site it would be better not to do it?
Regards Steen
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