Community Ed does not find users

[janro]

Hello!
I try to test the v3.0.0.422 community edition on Win10.
Added organization, backup repo and job successfully.

In job I have 10 user mailboxes and 1 shared mailbox. I didn't install any license and it says I use Valid Community license, users 10 (0 used).
Why 0 is used? Job says:
+Job started at ...
+Connected to organization
+No excluded objects found
+Found 1 objects
+Processing mailbox: mysharedmb@doma.in
-Failed to retreive licenses for 10 users
+Transferred: .. B (... items) at .... B/s (... items/s)
-Job finished at ..... with warnings.

I recreated job - nothing, recreated organization - nothing. Do I miss something?

[wishr]

Hi Janro,

I'd recommend you try rebooting the server, if no luck it would be better to check this situation out with our support team, as an investigation of the "Failed to retrieve licenses for 10 users" message is required. Note, that we do offer "best effort support" for customers using free Veeam products. Please also let us know your support case ID once you get it.

Thanks!

[janro]

Thanks. The thing I made wrong was that I changed computername after installing Veeam Backup for O365. Simple.
Uninstalled product, removed things from Appdata and Programdata, installed again and it works now.

[wishr]

Glad to see it works now and thanks for sharing the solution with the community! It's highly appreciated!