Does the Self-Service Portal has a 1 Year Data Display Limit?

[sRPlay1989]

Title is a bit of a Stretch, but let me explain myself.

I have a Backup job for One Drive which includes some Folders and Files. Job runs perfectly and has a Green Check mark on it. When i browse the Job using the Veeam Explorer, i see everything from my One Drive folder, in the Explorer. However, when i'm using the Self-Service Restore Portal, i only see one Text File.

I noticed that the only file that is see has the date of 2022-07-26 on it, while the other files are +1 Year older.

Is this related to a Display Feature? Self-Service Portal Bug? Has anyone experienced the same thing?



Thanks for your time,

Scott Smith.

[Mildur]

Hi Scott

That doesn't sound right to me.
Can you please check the retention type?
Is it Item-Level or Snapshot-Based retention?

Thanks
Fabian