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sRPlay1989
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Full Name: Scott Smith
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Does the Self-Service Portal has a 1 Year Data Display Limit?

Post by sRPlay1989 »

Title is a bit of a Stretch, but let me explain myself.

I have a Backup job for One Drive which includes some Folders and Files. Job runs perfectly and has a Green Check mark on it. When i browse the Job using the Veeam Explorer, i see everything from my One Drive folder, in the Explorer. However, when i'm using the Self-Service Restore Portal, i only see one Text File.

I noticed that the only file that is see has the date of 2022-07-26 on it, while the other files are +1 Year older.

Is this related to a Display Feature? Self-Service Portal Bug? Has anyone experienced the same thing?

Image

Thanks for your time,

Scott Smith.

Mildur
Veeam Software
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Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
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Re: Does the Self-Service Portal has a 1 Year Data Display Limit?

Post by Mildur »

Hi Scott

That doesn't sound right to me.
Can you please check the retention type?
Is it Item-Level or Snapshot-Based retention?

Thanks
Fabian
Product Management Analyst @ Veeam Software

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