Error during update

[johnbo]

After I started Veeam up it showed there were updates available but when I went ahead to update them it returned an error I included the error picture



What should I do to solve this ?

[Mildur]

Hi John

Looks to me like a known issue when upgrading from earlier version than v6. Please use the iso file from the latest build (6.1.0.423) to upgrade your installation.
https://www.veeam.com/kb4106

You can follow this guide for the upgrade (and do check the supported upgrade path):
https://helpcenter.veeam.com/docs/vbo36 ... tml?ver=60

Thanks
Fabian

[johnbo]

Not sure what version I am upgrading to right now I have this pic showing the version Im using ?

[Mildur]

Yes, you have V5 (5.0.3.1063). The known issue affects automatic upgrading from V5 to a later version.

You must download the iso file for V6a from here and do a manual update:
https://www.veeam.com/kb4347

[johnbo]

that did it thanks!

[m.novelli]

I had the same issue, using latest ISO downloaded from Veeam solved the problem