Failed to process site: http://bot195.... The remote name could not be resolved: 'bot195112-000'

[BassTeQ]

Hi, just upgraded to v3 and now I'm seeing errors with my backups, any ideas?

Failed to process site: http://bot195.... The remote name could not be resolved: 'bot195112-000'

I've tried excluding sharepoint sites in the backup settings, but the problem persists.

Appreciate any help.

Thanks

[HannesK]

Hello,
as it is hard to guess, I can only recommend to open a support case for the issue. Please post the case number here for reference.

Thanks,
Hannes

[Mike Resseler]

Hey Bass Teq,

First: What version are you running? Is it version 3?
Second: If it is version 3, I actually suspect a permissions issue at this point in time but as Hannes said, we need the additional information in the logs so please create a support case as he instructed

[Mike Resseler]

Oops, sorry... I should have had my first coffee before posting... You just upgraded to v3 so ignore my first question

[Polina]

Bass,

We did see a few issues with processing sites created by Azure bot services. Can you tell which bot specifically is there?
And, as Mike and Niels suggested, please continue working with support; we'll follow this investigation as well.

Thanks

[SolidCactus]

Just to chime in I'm seeing the same I'm on my side. Did anyone have any luck in excluding the bot from backups?

[Mike Resseler]

Hi Luke,

In your job you can do an exclusion of a site. You should be able to exclude that specific site?

[SolidCactus]

Hi Mike,

Apologies for the delayed response and this looks to have done the trick! I think last time I was trying to add them as an exclusion I wasn't patient enough. I can see them now and I have added them as exclusions.

Thanks for your suggestion!

[Polina]

Luke,

Thank you for getting back on this. Was the site in question generated by some Azure bot as well? Can you recall which bot was it?