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nic_julien
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Failed to process team - Failed to get license

Post by nic_julien »

Hello all,

since the upgrade to 5.0.2.22

when my job tries to backup all items of kind "team", i get an error : "failed to process team: xxxxx. Failed to get license information for the user. Ensure user has a valid Offic365 license assigned to them".

Does someone has the same problem ?

Thank you,
nic_julien
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Re: Failed to process team - Failed to get license

Post by nic_julien »

Same problem after upgrade to 5.0.2.42
Mike Resseler
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Re: Failed to process team - Failed to get license

Post by Mike Resseler » 1 person likes this post

@nic_julien Does your backup account has an M365 license? See here: https://helpcenter.veeam.com/docs/vbo36 ... tml?ver=50
nic_julien
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Re: Failed to process team - Failed to get license

Post by nic_julien »

Hi Mike,

correct ! license has been removed from the backup account.

Thank you for your help ;)

Have a nice day.
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