[Feature request] duplicate, encryption and licensing

[Russ_SelectTech]

Can I request the following features:

. Backup copy jobs to meet 3-2-1 standard for 365 backup - this is preached quite heavily for VBR but largely overlooked here
2. Backup file encryption for security
3. RBAC for security
4. Multiple licenses support, currently your free license for business of 10 users or less cannot be used by service providers as we'd need a separate OS to host each of these which is cost prohibitive. It would be better if the application could support multiple licence files.

[Polina]

Hi Russ,

1. If you have VBR in place, it can be used to protect your VBO VM and send its backups to a different location
2. Encryption in transit is supported
3. Noted
4. I'm not quite sure if I get your usage scenario the correct way. Could you please share it in more details? Thanks!

[Russ_SelectTech]

Hi Polina,

1. we can use our VBR instance for this while it resides in our private cloud but long term we would like to make use of public cloud infrastructure, the method and practice of backing this up will be cost prohibitive. a built in duplication structure/mechanism where the backup file is copied to a CIF (for example) would be the most cost efficient option. Currently the product has no duplication mechanism at all.

2. No encryption at rest still leaves the risk if the data is taken/copied out of our environment it is vulnerable so this really needs to be a feature. currently the storage this is on is encrypted but it's not an ideal scenario.

4. We are an MSP, we provide this backup as a service. for businesses of 11 users or more we can simply charge them a fee which covers the licence (as you would bill us) plus storage, management, etc and this would be a single consumption based licence, passing this cost on to the right client is our responsibility. However if we wished to provide the service to clients with 10 users or less, their licence would/should technically be free based on your own model but we could not account for this. our consumption would show the total used for all clients not individual so we would be unable to pass this saving on unless they had their own instance which would carry OS licencing, compute, storage, etc overheads - making cost prohibitive - hopefully that makes more sense.

Regards

Russ

[Mike Resseler]

Hi Russ,

To elaborate on point 3. As an MSP, you host the service in your datacenter. The community edition is only for customers who install it on-premises. They have the functionality but are limited to 10 users, 10 OneDrives and 1 TB of SharePoint data. There is also only support at best effort basis with no guarantee. As an MSP, you become a service provider in this case for the customer, so you cannot use that specific license for them. You however, can host this service for multiple tenants in one installation where you get one license and you charge your customers for it.

[Sean S]

+ one for encryption at rest

[Polina]

Noted!

Thanks, Sean