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Netapp StorageGRID v11.7.0.5 - Object Locking not working
Hi Guys
I am using StorageGRID Version 11.7.0.5 from Netapp.
Also I am running the latest VBM365 with the newest patch (Build: 7.1.0.1401)
The Jobs on a bucket without object lock work without problems.
Unfortunately, the backup copy to the immutable bucket does not work.
I have this behavior with 2 independent installations.
The following errors occur immediately in the job
Error Messages:
Unexpected XML attribute of Retention: xmlns:xsd
Error: The remote server returned an error: (400) Bad Request.
I was able to create a bucket with object-locking and versioning enabled on StorageGrid
It Veeam support ticket is open, but the support currently suspects the problem with the storage vendor.
Since I already have the identical problem with 2 customer installations, I wanted to ask if anyone here has similar problems?
Thanks and best regards,
Andreas
I am using StorageGRID Version 11.7.0.5 from Netapp.
Also I am running the latest VBM365 with the newest patch (Build: 7.1.0.1401)
The Jobs on a bucket without object lock work without problems.
Unfortunately, the backup copy to the immutable bucket does not work.
I have this behavior with 2 independent installations.
The following errors occur immediately in the job
Error Messages:
Unexpected XML attribute of Retention: xmlns:xsd
Error: The remote server returned an error: (400) Bad Request.
I was able to create a bucket with object-locking and versioning enabled on StorageGrid
It Veeam support ticket is open, but the support currently suspects the problem with the storage vendor.
Since I already have the identical problem with 2 customer installations, I wanted to ask if anyone here has similar problems?
Thanks and best regards,
Andreas
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Re: Netapp StorageGRID v11.7.0.5 - Object Locking not working
Hi Andreas
Can you please provide the case number?
Best,
Fabian
Can you please provide the case number?
Best,
Fabian
Product Management Analyst @ Veeam Software
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Re: Netapp StorageGRID v11.7.0.5 - Object Locking not working
Hi Fabian,
the Case Number is 06340788.
best regards,
Andreas
the Case Number is 06340788.
best regards,
Andreas
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Re: Netapp StorageGRID v11.7.0.5 - Object Locking not working
Hi Andreas
Thank you for the case number. I will review the case with our storage team.
Best,
Fabian
Thank you for the case number. I will review the case with our storage team.
Best,
Fabian
Product Management Analyst @ Veeam Software
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Re: Netapp StorageGRID v11.7.0.5 - Object Locking not working
Hi Fabian,
do you have any news from the storage team?
best regards,
Andreas
do you have any news from the storage team?
best regards,
Andreas
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Re: Netapp StorageGRID v11.7.0.5 - Object Locking not working
Hi Andreas
I'm seeing a similar issue in our system for another customer.
NetApp and backup copy jobs. The case is with our RnD team.
I will let your support engineer know about the bug number.
Best,
Fabian
I'm seeing a similar issue in our system for another customer.
NetApp and backup copy jobs. The case is with our RnD team.
I will let your support engineer know about the bug number.
Best,
Fabian
Product Management Analyst @ Veeam Software
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Re: Netapp StorageGRID v11.7.0.5 - Object Locking not working
Hi Fabian,
thank you for the feedback.
Best regards,
Andreas
thank you for the feedback.
Best regards,
Andreas
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Re: Netapp StorageGRID v11.7.0.5 - Object Locking not working
Hi Andreas,
yesterday I configured an immutable backup copy job in our environment and got the same error... We're running VB365 (newest version) and use StorageGRID, too (11.6.0.11)...
I will open another Veeam case in a new minutes... Are there any news concerning this behaviour?
Gruss aus Bonn nach Rottenburg...
Andreas
yesterday I configured an immutable backup copy job in our environment and got the same error... We're running VB365 (newest version) and use StorageGRID, too (11.6.0.11)...
I will open another Veeam case in a new minutes... Are there any news concerning this behaviour?
Gruss aus Bonn nach Rottenburg...
Andreas
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Re: Netapp StorageGRID v11.7.0.5 - Object Locking not working
Hi Andreas
We have developed a hotfix (dll file) for v7.1.0.1501. You can reference to bug id 656092.
Our support team will confirm from your server logs that you are affected by the same issue and then provide you with the updated dll file.
Best,
Fabian
We have developed a hotfix (dll file) for v7.1.0.1501. You can reference to bug id 656092.
Our support team will confirm from your server logs that you are affected by the same issue and then provide you with the updated dll file.
Best,
Fabian
Product Management Analyst @ Veeam Software
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Re: Netapp StorageGRID v11.7.0.5 - Object Locking not working
Great, I can't wait to receive the hotfix...
Case #07143118
Another question: Relating to StorageGRID and VeeamBackup365...
What is here the best or recommended setting in StorageGRID concerning the consistency level of the bucket? (All/strong-global/strong-site/read-after-new-write/Available)...
Thanks in advance, kind regards,
Andreas
Case #07143118
Another question: Relating to StorageGRID and VeeamBackup365...
What is here the best or recommended setting in StorageGRID concerning the consistency level of the bucket? (All/strong-global/strong-site/read-after-new-write/Available)...
Thanks in advance, kind regards,
Andreas
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Re: Netapp StorageGRID v11.7.0.5 - Object Locking not working
Hi Andreas
You're welcome.
I will copy your second question to a new topic.
It is not related to the issue discussed in this topic.
Best,
Fabian
You're welcome.
I will copy your second question to a new topic.
It is not related to the issue discussed in this topic.
Best,
Fabian
Product Management Analyst @ Veeam Software
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