New Mailbox backup Issue?

[tvveen]

The provided hotfix has indeed fixed the problem. Thank you guys for the quick resolution!

[smedeDKsmeden]

Great,I cannot create a case for Veeam 365 backup; all other options are available. Is there another way to obtain the hotfix?.

[mb1811]

What about the Community Edition? I'm running 5.0.3.1033.
How to get an update or hotfix?

[SasoB]

We have the same issue on multiple organizations.

Case #07098396

[DHuppertz]

Hello together,

same issue for multiple clients.
Where can we get the hotfix?

Kr
Dieter

[smedeDKsmeden]

I also need the hotfix.

[ACrispiels]

Good morning,
Problem appeared on last Friday (and already related) and the number of impacted mailboxes (and archive mailboxes), always in a single organization until now, is increasing.
I don't open a case unless it's the only way to get the hotfix

[RF79]

Hello, issue started 18th for me. Looking forward to the hotfix. Thank you for your support.

[n.koch]

same error here, 3 organisations affected..

[m.novelli]

Hello, I've started to get again the same error on one Customer, VBO version 7.1.0.1401 , since Friday I think

Marco

[lukasz.brzozowski]

Hi.
Anybody knows how to fix this issue ? I have this problem on over 70-thy mailboxes ( standard and archive ) and want to fix it as soon as possible.
I've tryied to recrate organization, new backup job, verified EXO settings and nothing....

Regards,
Lukasz

[Polina]

All,

Please open a support case to get the hotfix. The hotfix is intended for the latest version 7.1.0.1401 - make sure your VB365 installation is up to date and ready for installing the fix. @mb1811 you need first to upgrade your installation to the latest v7a.

The hotfix will be available publically with the next cumulative patch, but we need more time to prepare and release it. Hope for your understanding.

Thanks!

[sga]

Confirmation: The support delivered a private fix after I opened a support case an the fix worked so far. Backup is online again.
Thumbs up, the support did a good job

[Gostev]

What about the Community Edition? I'm running 5.0.3.1033.
How to get an update or hotfix?

Nothing new here, see paragraph 4.3 of the Veeam Customer Support Policy.

[timmyvergauwen]

I also got the hotfix and solved this issue.
Case # 07096460

[mb1811]

Update to 7.1.0.1401 is done. Same error.
I opened a ticket: #07098897

[andreas@icsnet.at]

The new Community Edition has the same Problem. How do i get the Hotfix with only Community Support ?

Cant Someone just post a Download Link for this Hotfix?

LG

[Gostev]

I have already answered this just 3 posts above yours.

[stegostoreus]

We just got this tonight. Retry fails as well.
Case # 07097682

Support sent an updated .dll and instructions and things are working again for us.

[DM-JM]

Same error. Opened case #07099179.

[RF79]

Hello, issue started 18th for me. Looking forward to the hotfix. Thank you for your support.

Hotfix applied. Backup succesfull again. Thnx!

[smedeDKsmeden]

Case # 07098355, no answer. Need the hotfix.

[mjr.epicfail]

The new Community Edition has the same Problem. How do i get the Hotfix with only Community Support ?

Cant Someone just post a Download Link for this Hotfix?

LG

Access to hot fixes, patches and updates requires an active maintenance contract for at least one deployment of the corresponding product. Users without an active maintenance contract receive fixes by downloading periodic generally available product releases.

[evrodriguez]

I see exactly the same problem even with the new update. Case #07099478

[ACrispiels]

Case #07099622 has been opened to get the hotfix, no choice...

[Brad403]

Opened a case (took less than 60 seconds) > Got hotfix (within 1.5hrs after opening case) > Applied hotfix (<5) > Issued Resolved

Thank you, Veeam!

[hankk17]

updated to the latest version of VeeamO365 Friday and initially backups seemed to go OK, but now about 90% of my accounts are throwing the unknown opcode found:4 error

I'm already on powershell 5.1 and am still getting the issue. multiple retrys are also not working.

opened a case on this today after seeing this thread - 07099442.

[Gostev]

updated to the latest version of VeeamO365 Friday and initially backups seemed to go OK, but now about 90% of my accounts are throwing the unknown opcode found:4 error

To be clear, the issue is not due the latest Veeam version that you have upgraded to, but due to a change in the Microsoft 365 backend that was implemented this past Friday.

[toma1269]

We started getting this on a couple of tenant jobs on 1/19 and every day since. Retry is not clearing it for us. We've also installed the latest patch and no help there.

[lluisarandes]

Hello,

I have the same problem, I can't make a copy of any mailbox because I get the error:
I am on version:
7.1.0.1401 P20231218

22/01/2024 17:28:46 :: Processing mailbox **** failed with error: Unable to process the Exchange Web Services item.. Invalid serialized stream, unknown opcode found: 4 :: 0:01:40