O365 Backups fail since 1.1.2022 01:00

[Liberta]

Case #05214252, Thank you.

[Polina]

Hi Liberta,

The hotfix is now available for download via the KB4268. It is intended to be installed on top of 5d CP2 (the CP2 itself doesn't contain it).

[Liberta]

Hi Polina

KB4268 fixed my issue, thank you.

[rsardinha]

Hi,
Does anyone knows if there will be a fix for version 5b (v.5.01.252). I'm not interested in update to latest version right now.

Thank you.

[Polina]

Rafael,

For earlier versions, hotfixes will be available upon request. Please contact support.

[rsardinha]

Hi Polina,
i've contacted the support again, and the answer was, no hotfixes for earlier versions, the only way is to update to lastest version and apply the hotfix.

Case # 05212736
"The Patching in versions correct pieces of the issue and the hotfix solves it. The only way to resolve is to patch up to the latest version as this solves other issues. That will allow to fix the issues and apply hotfix as they all work together to repair this issue. With that being said we do not have or will provide as of now a fix for previous versions as it is corrected in the new versions."


Thank you for the tip anyway.

[Mike Resseler]

@rsardinha

Unfortunately a bit late, but I will contact support on Monday. Normally this should have been done on demand. I will verify why this could not be done now