Hey guys,
I have the restore portal setup and working on the V365 server. However, it's not currently working for end users. I know this is likely to be due to a firewall rule and I have added one for port 4443. I just wondered if there were anymore that might need to be configured for this to work?
Thanks!
-
- Novice
- Posts: 3
- Liked: never
- Joined: Sep 23, 2022 2:33 pm
- Full Name: Lawrence Wicks
- Contact:
-
- Product Manager
- Posts: 9815
- Liked: 2595 times
- Joined: May 13, 2017 4:51 pm
- Full Name: Fabian K.
- Location: Switzerland
- Contact:
Re: Particular Firewall rules needed for Restore Portal
Hello Lawrence
Have you followed our port requirement list? If you have used a dedicated Host (Host Machine with REST API) for the restore portal, additional ports are required:
https://helpcenter.veeam.com/docs/vbo36 ... tml?ver=60
Also check again with the userguide that you don't have missed a configuration step:
https://helpcenter.veeam.com/docs/vbo36 ... tml?ver=60
If it's still not working, please open a support case and let us know your case number.
Thanks
Fabian
Have you followed our port requirement list? If you have used a dedicated Host (Host Machine with REST API) for the restore portal, additional ports are required:
https://helpcenter.veeam.com/docs/vbo36 ... tml?ver=60
Also check again with the userguide that you don't have missed a configuration step:
https://helpcenter.veeam.com/docs/vbo36 ... tml?ver=60
If it's still not working, please open a support case and let us know your case number.
Thanks
Fabian
Product Management Analyst @ Veeam Software
-
- Novice
- Posts: 3
- Liked: never
- Joined: Sep 23, 2022 2:33 pm
- Full Name: Lawrence Wicks
- Contact:
Re: Particular Firewall rules needed for Restore Portal
Hi Fabian,
I have setup these rules which is why I am confused. I will speak with Support.
I have setup these rules which is why I am confused. I will speak with Support.
-
- Product Manager
- Posts: 9815
- Liked: 2595 times
- Joined: May 13, 2017 4:51 pm
- Full Name: Fabian K.
- Location: Switzerland
- Contact:
Re: Particular Firewall rules needed for Restore Portal
Hi Lawrence
Could you maybe provide me with the case number?
I would like to follow it from our side (product management)
Thanks
Fabian
Could you maybe provide me with the case number?
I would like to follow it from our side (product management)
Thanks
Fabian
Product Management Analyst @ Veeam Software
Who is online
Users browsing this forum: Google [Bot] and 16 guests