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LWicks
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Full Name: Lawrence Wicks
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Particular Firewall rules needed for Restore Portal

Post by LWicks »

Hey guys,

I have the restore portal setup and working on the V365 server. However, it's not currently working for end users. I know this is likely to be due to a firewall rule and I have added one for port 4443. I just wondered if there were anymore that might need to be configured for this to work?

Thanks!

Mildur
Veeam Software
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Full Name: Fabian K.
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Re: Particular Firewall rules needed for Restore Portal

Post by Mildur »

Hello Lawrence

Have you followed our port requirement list? If you have used a dedicated Host (Host Machine with REST API) for the restore portal, additional ports are required:
https://helpcenter.veeam.com/docs/vbo36 ... tml?ver=60

Also check again with the userguide that you don't have missed a configuration step:
https://helpcenter.veeam.com/docs/vbo36 ... tml?ver=60

If it's still not working, please open a support case and let us know your case number.

Thanks
Fabian
Product Management Analyst @ Veeam Software

LWicks
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Full Name: Lawrence Wicks
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Re: Particular Firewall rules needed for Restore Portal

Post by LWicks »

Hi Fabian,

I have setup these rules which is why I am confused. I will speak with Support.

Mildur
Veeam Software
Posts: 4357
Liked: 1345 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: St. Gallen, Switzerland
Contact:

Re: Particular Firewall rules needed for Restore Portal

Post by Mildur »

Hi Lawrence

Could you maybe provide me with the case number?
I would like to follow it from our side (product management)

Thanks
Fabian
Product Management Analyst @ Veeam Software

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