[POLL] What is the primary reason for backing up O365

[Mike Resseler]

It would be highly appreciated if you could take part in the poll above. The main goal for this poll is to understand what the primary reason(s) is for Office 365 protection to improve future versions. Thanks a lot!

[m.novelli]

Other reason: upsell from Veeam B&R, revenue, sell hardware for VBO Server / Repository or sell a VM on Azure in a different region from O365 data

Marco

[AlexB82]

Same reasons we use VBR - in case stuff gets messed up

Mostly compliance reasons, but we also know users will be users and delete stuff they don't want to ....

[TerranceM]

Other reason maybe that Outlook doesn’t backup emails older than 30 days.

[JLundgren]

In newly published procurements, one requirement is that a supplier must be able to hand over all customer data at request within 24 hours.

[Fjordmonkey]

Other reason: I trust Microsoft about as far as I can throw them. Besides, tough buys cry often, do backups, regularly tests restore and NEVER trusts anyone with their data.

[WarnerK]

According to the Microsoft Trust Center: “Customer data may be replicated within a selected geographic area for enhanced data durability in case of a major data center disaster, and in some cases, will not be replicated outside it.”

Outlook doesn’t backup emails older than 30 days

Ransomware Hackers

You can’t afford to be without your data

These are the reason you should have backup

[JRRW]

Wanted to throw this out:
Had an instance today where a VIP C-level lost an entire FOLDER of compliancy working documents in a Teams/Sharepoint document library. Wasn't in SP Recycle Bin either.

VBO paid for itself right there, period.

[davow]

"Had an instance today where a VIP C-level lost an entire FOLDER of compliancy working documents in a Teams/Sharepoint document library. Wasn't in SP Recycle Bin either."

Are you sure they didn't just drag it into a sub-folder somewhere?

[JRRW]

We dug around for some time and didn't find it - it was an entire folder - but since we had backups from only a few hours before it was a no brainer to just restore. Couple of clicks, and it was done.

[Perceptum]

Me: Sorry boss, but something happened to Microsoft's email servers in the cloud and we lost all of your email
Boss: What about the backup you should have been doing?
Me: I didn't see a need. Microsoft's should have been more careful with your email, it's their fault.
Boss: Don't let the door hit you on your way out, because I don't want butt prints on my door!
Me: (outside on the street) Will backup your data for food...

[moe.ameen]

https://learn.microsoft.com/en-us/azure ... onsibility

[AlexLeadingEdge]

So far we have used Veeam365 twice to restore accidentally deleted emails. Deleting a Draft email doesn't end up in the Deleted Items Restore folder for some reason.

We are also using Veeam365 to move large amounts of emails between mailboxes as we find that if a user moves emails between mailboxes they can take several hours to show up, but if we do a backup restore the emails show up almost instantly. I assume there is some sort of priority queue system in Office365 that puts backup restore / email upload operations ahead of email move operations. Now that one of our clients has moved to Office365 they are using one Shared Mailbox per major customer, so that the customer can email customername@ourclient.com and it goes into the mailbox for processing by whoever is rostered on for that customer. To add a Shared Mailbox to Outlook in the old Exchange On-Prem system was resource intensive and wasn't viable, but now that Microsoft is doing all the heavy lifting thay have been able to move to this model.

[chris.childerhose]

Other reason - we have developed a custom portal to work with VB365 to provision customers and allow self-service. Just need the download timeout addressed when a customer tries to retrieve emails, etc.