Protected mailbox not backed up

[raknar]

Hello everyone,

I am new to vb365, so hopefully there is a simple explanation/solution for the issue: I have multiple backup jobs - a real one (whole organization), the rest was for testing and not scheduled. I wanted to test the restore procedure of the real job and found out that one mailbox was missing, though it is licensed. In a mailbox protection report, this mailbox is listed, but its last back up date is the only date which is before all other dates. This particular date is identical to the date of the last successful run of one of the test backup jobs. The mailbox is the only item in this job. The job has no scheduled time. I disabled the test backup job, but the behavior did not change. Do I have to delete this job or at least exclude that mailbox? If this is a correct behavior, I would like to read the related chapter in the documentation.

Thanks in advance!

[Mildur]

See this topic.
I think, you face the same situation:

post431516.html#p431516

[raknar]

@Mildur
You are right. Thanks for your help, I could solve the issue. Imho if a mailbox is part of two backup jobs and one is disabled/not scheduled it still should be backed up by the active remaining job

[Mildur]

Your welcome, raknar
I‘m glad it is working now for your jobs.