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pesos
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s3 storage POC - unrecognized guid format

Post by pesos »

We are testing out Veeam 365 with S3 compatible storage and had a repo go out of sync. We ran through the synchronization successfully, however when jobs run against it now, numerous objects report Unrecognized GUID Format and fail - despite running a "full" job. It appears a synch cannot be run again as veeam doesn't think the repo is out of sync. What is the best way to address this guid error?
Mildur
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Re: s3 storage POC - unrecognized guid format

Post by Mildur »

Hi Pesos,

To investigate this issue, please contact our customer support team. We can’t provide troubleshooting over a forum topic. For out reference, please provide the case number.

Thanks,
Fabian
Product Management Analyst @ Veeam Software
pesos
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Re: s3 storage POC - unrecognized guid format

Post by pesos »

Thanks Fabian. Is that possible for a trial/poc?
Mildur
Product Manager
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Re: s3 storage POC - unrecognized guid format

Post by Mildur »

Yes, it‘s possible to open cases.

Make sure to use a trial license of VB365. Typically, trial licences get responses from our support team. Using the community edition provides best-effort support and responses aren’t guaranteed.

Best,
Fabian
Product Management Analyst @ Veeam Software
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