SharePoint default documents library

[jrick]

Hello,

I'm evaluating Veeam Backup for Microsoft Office 365 and I'm facing issue with SharePoint backup.
I have created a site with many subsite (Document center) to store our files. In these subsites I have created many folder and files in the default document library but Veeam never detect these files (Only folders).

The workaround I have found is to create a new document library name for exemple files, and after Veeam sees the files and folders and I'm able to backup/restore them.

Is there something special to backup the default document library ? please note that my account is global admin and also sharepoint admin.

Sorry if this is a stupèid question, I have no sharepoint knowledge

Thanks for your help.
Julien

[Mike Resseler]

Hey Julien,

Actually, it should not be a problem. The default document library should be protected. Even with an evaluation ID, could you please create a support call? You will get support but without an SLA.

Thanks
Mike

[jrick]

Thanks for your help, Case # 03399184 is now open

[Mike Resseler]

Great, please keep us informed about the outcome after investigation by the engineers
Thanks
Mike