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lukedaynz
Service Provider
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Joined: Dec 08, 2016 6:31 pm
Full Name: Luke Day
Location: New Zealand
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SSL / TLS Errors Backing up SharePoint Online

Post by lukedaynz » 1 person likes this post

Hi All,

Is anyone else seeing errors similar to the below, specifically in the APAC (NZ / AUS) region which seem to have started occurring in the last few days?

Failed to process site: https://xxxxxx.sharepoint.com/sites/xxxxxx. The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.. The remote certificate is invalid according to the validation procedure.

Also seeing this in my lab environment which is completely isolated from our prod environment and shares no common infrastructure.

Support cases 07261355 and 07269509.
VMCE v9
Mildur
Product Manager
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Full Name: Fabian K.
Location: Switzerland
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Re: SSL / TLS Errors Backing up SharePoint Online

Post by Mildur »

Hello Luke

From your case I can see that the issue occurs over a few days but then stops again.
Please try the suggested workaround "increasing retries to 5" if it happens again.

Best,
Fabian
Product Management Analyst @ Veeam Software
helenbartlett
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Full Name: Helen Bartlett
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Re: SSL / TLS Errors Backing up SharePoint Online

Post by helenbartlett »

Hi,

I am also experencing this issue in the APAC region, it is effecting a number of our customers but not consistantly.


Case number #07279687
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