Hi,
I have 3 cases open currently, and it seems as the support people don´t read, what we write. Could we please have support to read the case and respond correct.
/robert
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Robvil
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DGrinev
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Re: support people
Hi Robert,
You can use the option to escalate the ticket to the higher tier of support by using talk to a Manager at the Customer Portal menu. Thanks!
You can use the option to escalate the ticket to the higher tier of support by using talk to a Manager at the Customer Portal menu. Thanks!
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Polina
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Re: support people
Hi Robert,
If I'm not mistaken, one of your cases on VBO has been successfully resolved and there're two more under investigation now. It would be helpful to know, which case exactly you're experiencing issues with. If it's convenient for you, please contact me via PM to discuss the details.
Thanks!
If I'm not mistaken, one of your cases on VBO has been successfully resolved and there're two more under investigation now. It would be helpful to know, which case exactly you're experiencing issues with. If it's convenient for you, please contact me via PM to discuss the details.
Thanks!
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