[v3 BETA] Veeam for office365 3.0 beta Check exchange plan issue

[bschieck]

Hello,

When i am trying to set up the new beta client following Tims Tech's guide

https://tsmith.co/2019/add-org-to-veeam ... h-and-mfa/

I followed all the steps and I am running into this an error that says "Check Exchange Plan: No Exchange plan found" when it does all it checks, It does the same for sharepoint but Im prettysure its because we do not have basic auth enabled. Is this a licensing issue or am i doing something else wrong

Thank you in advance

[Polina]

Hi Britt and welcome to Veeam Forums!

Which Exchange Online plan are you using?

[bschieck]

We are a mix of e3 and e1 licenses.

[Polina]

Britt,

I'd like our dev team to investigate this issue. Could you please provide me your VBO logs collected in the extended mode?
(main menu -> Help and Support > Support Information -> Configure extended logging; and after that: main menu -> Help and Support > Support Information -> Collect logs)

Thanks!

[bschieck]

I did that and when I try to get an error that the server has no logs available

When i go and look at the "C:\ProgramData\Veeam\Backup365\Logs" all the logs that are there are from the install on.

[Polina]

A quick update: Based on what we see, a few specific service plans are missing in the general MS reference. Our R&D works on adding them to the list of service plans supported in VBO.

[Polina]

Britt,

As a workaround, you can add the missing plans to VBO manually by editing the Config.xml file:
1. Stop the Veeam.Archiver.Service
2. Open C:\ProgramData\Veeam\Backup365\Config.xml
3. Add the line with IDs in the following way:
<Veeam>
<Archiver>
<Options>
<O365Plans AdditionalExchangePlans="8c3069c0-ccdb-44be-ab77-986203a67df2" AdditionalSharePointPlans="153f85dd-d912-4762-af6c-d6e0fb4f6692,8f9f0f3b-ca90-406c-a842-95579171f8ec" />
</Options>

[bschieck]

This resolved this issue