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crshovrd
Service Provider
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Possible bug in encryption settings?

Post by crshovrd »

Support ID: 05151966
Hi all,

I've been fighting this one without any results. I also opened a ticket with Veeam and the tech came back with nothing useful.

I created two repositories in the same container, a cool tier and an archive tier. I set the exact same encryption on both.

I attempt to create a backup job and get this error: "Repositories with different encryption settings cannot be used. Make sure the encryption option is enabled or disabled on all specified repositories."

I turned off the backups, same error.

I'm stuck, not able to create a backup job. I re-created the repositories 3 times already.

Can anyone help?

About
Server version: 3.0.0.666
Worker version: 3.0.0.666
FLR service version: 4.0.0.360


PS. I also noticed that when I select "Archive" when creating the repository, it doesn't actually work and all the files it creates are either in the Hot or Cool tier. Is that normal?
nielsengelen
Product Manager
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Full Name: Niels Engelen
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Re: Possible bug in encryption settings?

Post by nielsengelen »

This may sound indeed like a bug since this scenario should be supported. Let me check what can be done via the case.

On your PS question, can you give us more insight on your schedule configuration?
Personal blog: https://foonet.be
GitHub: https://github.com/nielsengelen
crshovrd
Service Provider
Posts: 19
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Joined: Jul 07, 2020 5:21 pm
Contact:

Re: Possible bug in encryption settings?

Post by crshovrd »

I just realized I said "I turned off the backups, same error." That was supposed to say "I turned off encryption, same error."

Regarding my config: I'm just creating the repository via the browser, nothing else and it's creating things in different tiers, even though I've specified which tier to use.
nielsengelen
Product Manager
Posts: 5799
Liked: 1217 times
Joined: Jul 15, 2013 11:09 am
Full Name: Niels Engelen
Contact:

Re: Possible bug in encryption settings?

Post by nielsengelen »

Within the repository wizard, you can normally just use the Archive tier which then becomes available within the policy schedule options.

As u stated that files are created in the hot or cool tier, I presume you have made a policy and ran it? Could you provide me this configuration? Could be in a private message if you don’t want to publicly post it.
Personal blog: https://foonet.be
GitHub: https://github.com/nielsengelen
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