Maintain control of your Microsoft Office 365 email data
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westinbuilding
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Access denied. You do not have permission to perform

Post by westinbuilding » Aug 17, 2018 3:52 pm

Hi. I've setup Veeam for Office 365 to backup Exchange to backup selective mailboxes...not backing Sharepoint at all.

I added a new user a few days ago and added him to the Exchange backup...but I am getting the following failed message.

8/16/2018 5:10:51 PM :: Failed to process OneDrive: First Last (https://companyname-my.sharepoint.com/p ... mpany_name). Access denied. You do not have permission to perform this action or access this resource.

Why is it trying to backup the Sharepoint resources when I never selected any?

Polina
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Re: Access denied. You do not have permission to perform

Post by Polina » Aug 17, 2018 4:16 pm 1 person likes this post

Hi Nick,

VBO, by default, is trying to process all the possible objects for a user, including mail, archives, SharePoint sites and OneDrive. If a site or OneDrive simply don't exist, VBO can't back them up and returns an error. This's a known issue and our RnD is currently working on it. For now, you can specify processing options for the job by selecting Mail (and/or Archive) and unchecking (excluding) OneDrive and Site. Can you try this and let me know if it helps?

westinbuilding
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Re: Access denied. You do not have permission to perform

Post by westinbuilding » Aug 20, 2018 10:43 pm

ah, clicking on the Person object and click "Edit"...ok, made the change...i will let it run through tonight and report back.

westinbuilding
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Re: Access denied. You do not have permission to perform

Post by westinbuilding » Aug 21, 2018 6:45 pm

it was nice to see that green check mark again! :)

Polina
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Re: Access denied. You do not have permission to perform

Post by Polina » Aug 21, 2018 7:16 pm

Awesome news, Nick! Thanks for getting back on this :)

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