Additional Folders in Tasks (Outlook) are missing in Backup

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Additional Folders in Tasks (Outlook) are missing in Backup

Veeam Logoby sreitberger » Sun Aug 05, 2018 9:34 am

Hi, I've created additional Folders in Tasks in Outlook. These Folders are missing in the backup. Only the Default Tasks from my Mailbox exist in Veeam Explorer.
sreitberger
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Re: Additional Folders in Tasks (Outlook) are missing in Bac

Veeam Logoby Mike Resseler » Mon Aug 06, 2018 6:26 am

Stefan,

How did you create those folders? Are they under the tasks root or at the same hierarchy level of the root?
Mike Resseler
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Re: Additional Folders in Tasks (Outlook) are missing in Bac

Veeam Logoby sreitberger » Tue Aug 07, 2018 1:32 am

Hi Mike,

thanks for your fast reply. Unfortunately at the same hierachy level of the root. Any chance to get these folders to backup or do I have to "move" these 2 additional folders?

Best regards

Stefan
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Re: Additional Folders in Tasks (Outlook) are missing in Bac

Veeam Logoby Mike Resseler » Tue Aug 07, 2018 4:52 am

Stefan,

Both options in my opinion should work. Can I ask to create a support call for this? Put the case ID here and the outcome after investigation from our engineers.

Moving these 2 folders might be a temporary workaround (I am not even sure if it will work) but your original needs to work also. So if it doesn't, I need to get this into a system as a bug for fixing for the next version

Thanks
Mike
Mike Resseler
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Re: Additional Folders in Tasks (Outlook) are missing in Bac

Veeam Logoby sreitberger » Tue Aug 07, 2018 1:48 pm

Hi Mike,

#03136312

I've created the case in german, it was easier for me to describe ;-)

Best regards

Stefan
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Re: Additional Folders in Tasks (Outlook) are missing in Bac

Veeam Logoby Mike Resseler » Tue Aug 07, 2018 1:54 pm

Thanks, I'll do my best to follow. Flemish is not that far away from German ;-)

Keep us informed
Mike Resseler
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Re: Additional Folders in Tasks (Outlook) are missing in Bac

Veeam Logoby sreitberger » Sat Aug 11, 2018 1:13 am

Hi Mike,

is solved. It was my fault, both folders exist in backup. I was a little careless when creating the directories. They exist, but not where I looked for them, but where I created them :-)

Best regards

Stefan
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Re: Additional Folders in Tasks (Outlook) are missing in Bac

Veeam Logoby Mike Resseler » Mon Aug 13, 2018 5:06 am

Good to know that it is solved!

Thanks for letting us know, and let's face it... We all make mistakes ;-)

Thanks
M/
Mike Resseler
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