Maintain control of your Microsoft Office 365 email data
Post Reply
nemajordude
Lurker
Posts: 2
Liked: never
Joined: Apr 18, 2019 8:13 pm
Full Name: Patrick Schmidt
Contact:

Community Edition - Folders but no files backed up

Post by nemajordude » Apr 18, 2019 8:18 pm

We're using the Veeam Backup for Office 365 Community Edition as an evaluation tool. We backed up a couple of users' Onedrive accounts, including my own. When browsing with the Sharepoint browser, all of the folders are there, but no files. I deleted a folder and the files it contains, and restored the folder. The folder restored fine, but no files. All prerequisites succeeded during installation, and the 365 account configured for backup passed the check at install time. I'm thinking there's a setting in our tenant that's not right, but I haven't found any documentation regarding that. Any help is appreciated.

nielsengelen
Veeam Software
Posts: 2609
Liked: 537 times
Joined: Jul 15, 2013 11:09 am
Full Name: Niels Engelen
Contact:

Re: Community Edition - Folders but no files backed up

Post by nielsengelen » Apr 18, 2019 9:27 pm

Which is the retention policy you've setup for the repository?
VCP-DCV
Veeam Certified Architect (VMCA)
http://foonet.be

Mike Resseler
Product Manager
Posts: 5691
Liked: 599 times
Joined: Feb 08, 2013 3:08 pm
Full Name: Mike Resseler
Location: Belgium
Contact:

Re: Community Edition - Folders but no files backed up

Post by Mike Resseler » Apr 19, 2019 5:15 am

Hi Patrick,

First: Welcome to the forums
Second: Niels is correct, that is the first thing you should tell us. We have two types of retention and it could be that you choose item-level retention which means that your files should be younger (changed or modified date) then the set retention.
He actually wrote a good explanation himself around how the retention types work: https://www.veeam.com/blog/new-features ... up-v3.html

I think it is not in your configuration but rather in the setup. So let us know how you created the job with what settings
Thanks
Mike

nemajordude
Lurker
Posts: 2
Liked: never
Joined: Apr 18, 2019 8:13 pm
Full Name: Patrick Schmidt
Contact:

Re: Community Edition - Folders but no files backed up

Post by nemajordude » Apr 22, 2019 9:38 pm

It was retention. I was not understanding item-level retention. Thanks for the help.

Post Reply

Who is online

Users browsing this forum: No registered users and 5 guests