Error connecting to outlook.office365.com

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Error connecting to outlook.office365.com

Veeam Logoby JerrySeltzer » Tue Dec 12, 2017 6:22 pm

We have a number of clients that have been running fine for weeks, but now all jobs or organization modifications gives the following errors when trying to connect.


Code: Select all
12/12/2017 6:17:56 PM :: Connecting to remote server outlook.office365.com failed with the following error message : <!DOCTYPE html>
<html>
    <head>
        <title>Runtime Error</title>
        <meta name="viewport" content="width=device-width" />
        <style>
         body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
         p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
         b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
         H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
         H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
         pre {font-family:"Consolas","Lucida Console",Monospace;font-size:11pt;margin:0;padding:0.5em;line-height:14pt}
         .marker {font-weight: bold; color: black;text-decoration: none;}
         .version {color: gray;}
         .error {margin-bottom: 10px;}
         .expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
         @media screen and (max-width: 639px) {
          pre { width: 440px; overflow: auto; white-space: pre-wrap; word-wrap: break-word; }
         }
         @media screen and (max-width: 479px) {
          pre { width: 280px; }
         }
        </style>
    </head>

    <body bgcolor="white">

            <span><H1>Server Error in '/PowerShell-LiveID' Application.<hr width=100% size=1 color=silver></H1>

            <h2> <i>Runtime Error</i> </h2></span>

            <font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">

            <b> Description: </b>An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.
            <br><br>

            <b>Details:</b> To enable the details of this specific error message to be viewable on remote machines, please create a &lt;customErrors&gt; tag within a &quot;web.config&quot; configuration file located in the root directory of the current web application. This &lt;customErrors&gt; tag should then have its &quot;mode&quot; attribute set to &quot;Off&quot;.<br><br>

            <table width=100% bgcolor="#ffffcc">
               <tr>
                  <td>
                      <code><pre>

&lt;!-- Web.Config Configuration File --&gt;

&lt;configuration&gt;
    &lt;system.web&gt;
        &lt;customErrors mode=&quot;Off&quot;/&gt;
    &lt;/system.web&gt;
&lt;/configuration&gt;</pre></code>

                  </td>
               </tr>
            </table>

            <br>

            <b>Notes:</b> The current error page you are seeing can be replaced by a custom error page by modifying the &quot;defaultRedirect&quot; attribute of the application&#39;s &lt;customErrors&gt; configuration tag to point to a custom error page URL.<br><br>

            <table width=100% bgcolor="#ffffcc">
               <tr>
                  <td>
                      <code><pre>

&lt;!-- Web.Config Configuration File --&gt;

&lt;configuration&gt;
    &lt;system.web&gt;
        &lt;customErrors mode=&quot;RemoteOnly&quot; defaultRedirect=&quot;mycustompage.htm&quot;/&gt;
    &lt;/system.web&gt;
&lt;/configuration&gt;</pre></code>

                  </td>
               </tr>
            </table>

            <br>

    </body>
</html>
[ClientAccessServer=BN3PR05CA0022,BackEndServer=UnKnown,RequestId=00000000-0000-0000-0000-000000000000,TimeStamp=12/12/2017 6:17:44 PM]  For more information, see the about_Remote_Troubleshooting Help topic.
JerrySeltzer
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Re: Error connecting to outlook.office365.com

Veeam Logoby vmniels » Tue Dec 12, 2017 7:22 pm

Did you already contact support in regards to this? If not please do so and mention the support case ID for future reference.
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vmniels
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Re: Error connecting to outlook.office365.com

Veeam Logoby Mike Resseler » Wed Dec 13, 2017 7:16 am

I agree with Niels. Please create a support case.

This also seems to be an issue on the MSFT side.
Mike Resseler
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