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Robvil
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Extremely slow reading from Office 365 cloud

Post by Robvil » Nov 24, 2017 6:41 am

Hi,

I have opened a case, 02394834, on this.

I just noticed my O365 backup takes forever now .... as in 17B/s in transfer speed ... so a simpel incremental never completes.
It has been running fine until 10/13/17. After this date the transfer speed is nearly zero and has never completet as session.

Ohh, it´s not a local bandwidth issue.

Anyone seeing this?

Is Microsoft somehow inforcing speed transfer limits?

Regards
Robert

foggy
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Re: Extremely slow reading from Office 365 cloud

Post by foggy » Nov 24, 2017 12:59 pm

Hi Robert, what Veeam Backup for Office 365 version are you using? Any chance this started to occur after the upgrade? Here's another topic with similar issue for more information.

Robvil
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Re: Extremely slow reading from Office 365 cloud

Post by Robvil » Nov 24, 2017 1:46 pm 1 person likes this post

1.5

It helped to lower the active threads from 64 to 10.
Now 47GB data has been backup.

Mike Resseler
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Re: Extremely slow reading from Office 365 cloud

Post by Mike Resseler » Nov 27, 2017 6:15 am

Robert,

What is the speed that you see now?

Mike
(PS: you might want to play a bit with those active threads. It is difficult to tell you a formula what the ideal thread # is but playing a bit with it until you find the best setting for your environment is certainly my advice)

Robvil
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Re: Extremely slow reading from Office 365 cloud

Post by Robvil » Nov 27, 2017 6:49 am

well, i have a 100Mbit/s internet connection and it is using all bandwidth now, so it looks dine.

Mike Resseler
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Re: Extremely slow reading from Office 365 cloud

Post by Mike Resseler » Nov 27, 2017 6:53 am

Good to hear, although using all the bandwidth is maybe something you also don't want :-)

Note that in 1.5 you can set limits to your bandwidth per proxy: https://helpcenter.veeam.com/docs/vbo36 ... tml?ver=15

Cheers
Mike

Robvil
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Re: Extremely slow reading from Office 365 cloud

Post by Robvil » Nov 27, 2017 6:57 am 1 person likes this post

I know ... i limited it to 80Mbit/s after testing with the new thread count.

ketan.patel
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Re: Extremely slow reading from Office 365 cloud

Post by ketan.patel » Aug 21, 2018 3:34 pm

I am experiencing the same issue. Veeam backup for o365 is extremely slow. its backing up hardly 1.5 MB/sec. we have a case 03138546 open with Veeam and they want me to test the bandwwith betweeen the veeam proxy and o365. I played around with threads but no luck.

has anyone beeen experiencing thee same isssue and any work around? Thanks in advance.

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Re: Extremely slow reading from Office 365 cloud

Post by Polina » Aug 28, 2018 11:39 am

Hi Ket,

If you have a minute to share the outcomes of your case investigation and tests, it'd be much appreciated. Was it because of the bandwidth?
Thanks!

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Re: Extremely slow reading from Office 365 cloud

Post by ketan.patel » Sep 06, 2018 7:57 pm

Hi Polina,

Bandwidth between EOL and Veeam proxy aappears to be fine. we have a case open and its not resolved yet. we are still running very low throughput. we have currently 7 jobs running and we are getting only 4-5MB/sec processsing rate. also confirmed with MS and EWS throtteling for our tenant is currently at rest. throttling policy has been disabled for o365 tenant by MS.

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