Failed to get folder properties. An internal server error oc

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Failed to get folder properties. An internal server error oc

Veeam Logoby doeweb » Tue Oct 24, 2017 2:32 pm

We have over 300 accounts failing due to them not being licensed, these are users that do not have active Office 365 licenses, is there a way to omit "unlicensed users" from attempting to be backed up?
Rather than having to go through each one and deselect them?

Failed to get folder properties. An internal server error occurred. The operation failed., Mailbox
doeweb
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Re: Failed to get folder properties. An internal server erro

Veeam Logoby Mike Resseler » Tue Oct 24, 2017 3:52 pm

Jeff,

First: Welcome to the community forums!
Second: What version are you using? 1 or 1.5?
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Re: Failed to get folder properties. An internal server erro

Veeam Logoby doeweb » Tue Oct 24, 2017 5:43 pm

1.0.0.912
doeweb
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Re: Failed to get folder properties. An internal server erro

Veeam Logoby foggy » Wed Oct 25, 2017 4:21 pm

Hi Jeff, could you please open a case and provide logs, so our engineers could take a look? Thanks.
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Re: Failed to get folder properties. An internal server erro

Veeam Logoby Mike Resseler » Thu Oct 26, 2017 7:47 am

Plus, we have a new version and it might be best that you upgrade to that one first. It contains bugfixes. More information is on the sticky thread here: veeam-backup-for-microsoft-office-365-f47/current-version-is-1-0-0-860-ga-t39185.html
Mike Resseler
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