Maintain control of your Microsoft Office 365 email data
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doeweb
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Failed to get folder properties. An internal server error oc

Post by doeweb » Oct 24, 2017 2:32 pm

We have over 300 accounts failing due to them not being licensed, these are users that do not have active Office 365 licenses, is there a way to omit "unlicensed users" from attempting to be backed up?
Rather than having to go through each one and deselect them?

Failed to get folder properties. An internal server error occurred. The operation failed., Mailbox

Mike Resseler
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Re: Failed to get folder properties. An internal server erro

Post by Mike Resseler » Oct 24, 2017 3:52 pm

Jeff,

First: Welcome to the community forums!
Second: What version are you using? 1 or 1.5?

doeweb
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Re: Failed to get folder properties. An internal server erro

Post by doeweb » Oct 24, 2017 5:43 pm

1.0.0.912

foggy
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Re: Failed to get folder properties. An internal server erro

Post by foggy » Oct 25, 2017 4:21 pm

Hi Jeff, could you please open a case and provide logs, so our engineers could take a look? Thanks.

Mike Resseler
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Re: Failed to get folder properties. An internal server erro

Post by Mike Resseler » Oct 26, 2017 7:47 am

Plus, we have a new version and it might be best that you upgrade to that one first. It contains bugfixes. More information is on the sticky thread here: veeam-backup-for-microsoft-office-365-f ... 39185.html

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