First: My apologies for the late reply (We have been at our internal Sales Kickoff and I still owed you an answer
We have been trying to reproduce this but failed. In our tests, a reconnect happens automatically.
Could you please create a support call and ask the support engineer to escalate (You can reference this thread to the support engineer)? Then post the case ID to here so I can forward it to our QC department so that they are aware of this specific one.