Maintain control of your Microsoft Office 365 email data
Post Reply
cerberus
Enthusiast
Posts: 60
Liked: 5 times
Joined: Aug 28, 2015 2:45 pm
Full Name: MD
Contact:

Incompatible Veeam Backup for Office 365 Server Version?

Post by cerberus » Sep 09, 2019 9:23 pm

I have Veeam Backup for Microsoft Office 365 installed on the same server where I have Veeam B&R.

When i try to use the Veeam Explorer for Microsoft Exchange to perform recovery of items on my Office 365 tenant I get: Incompatible Veeam Backup for Office 365 server version (received: 9.6.5.422, expected: 9.6.4.1090)

Veeam O365 Backup Version = 3.0.0.422
Veeam B&R Version = 9.5.4.2866 (9.5 U4a)

When the Veeam Explorer for Microsoft Exchange launches, the About screen shows 9.5.4.2866/1090

Do I also need to install VeeamExplorerForExchange_3.0.0.422.msi that has the higher version explorer, will installing that play nice with B&R (is this a supported setup)?

Mike Resseler
Product Manager
Posts: 5700
Liked: 601 times
Joined: Feb 08, 2013 3:08 pm
Full Name: Mike Resseler
Location: Belgium
Contact:

Re: Incompatible Veeam Backup for Office 365 Server Version?

Post by Mike Resseler » Sep 10, 2019 8:29 am

Hi Cerberus,

You can install te latest Explorers from VBO. They will be able to work with "older" versions. However, when you install VBR and VBO on the same server, I always tend to advice to install the explorers on a workstation or a admin jump box or similar.

cerberus
Enthusiast
Posts: 60
Liked: 5 times
Joined: Aug 28, 2015 2:45 pm
Full Name: MD
Contact:

Re: Incompatible Veeam Backup for Office 365 Server Version?

Post by cerberus » Sep 10, 2019 9:36 pm 1 person likes this post

Thanks Mike,

I installed the updated Explorer included in VBO and I was able to do message level restore from Veeam office 365 Backup and also Veeam B&R to on-premise exchange, newer version works for both products.

c.schulzejn
Influencer
Posts: 13
Liked: 1 time
Joined: Oct 24, 2018 8:22 am
Full Name: Christoph Schulze
Contact:

Re: Incompatible Veeam Backup for Office 365 Server Version?

Post by c.schulzejn » Sep 12, 2019 2:25 pm

That's a thing we needed to learn also. I would be even more happy with veeam, if this would be handled in a better way =)

Polina
Veeam Software
Posts: 825
Liked: 115 times
Joined: Oct 21, 2011 11:22 am
Full Name: Polina Vasileva
Contact:

Re: Incompatible Veeam Backup for Office 365 Server Version?

Post by Polina » Sep 12, 2019 2:39 pm

Noted; we'll see how to improve it and make things easier.

Thanks!

Post Reply

Who is online

Users browsing this forum: No registered users and 5 guests