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Robvil
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Invalid exchange server version

Post by Robvil » Nov 29, 2017 4:48 am

Hi,

Version 1.5

Since the 27. november my backup is failing with invalid exchange server version and SOAP errors.
Lots of errors and warning - but i never gets any email alerts even though it is enabled. I just testet the email is working with "Send test email".

Is there a bug in email alerts in 1.5?

Regards
Robert

Mike Resseler
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Re: Invalid exchange server version

Post by Mike Resseler » Nov 29, 2017 6:21 am

Robert,

Please log a support call. This doesn't sound good. The invalid exchange version was an issue we had with the previous version and the fix for that (MSFT started upgrading their O365 servers without notification) is included in 1.5

Post the support case ID here and the follow-up after investigation by the support engineers
Thanks
Mike

Robvil
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Re: Invalid exchange server version

Post by Robvil » Nov 29, 2017 6:24 am

already one opened - 02404399

Mike Resseler
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Re: Invalid exchange server version

Post by Mike Resseler » Nov 29, 2017 6:29 am

Great!

Keep me informed about the investigation.

Thanks
M/

Robvil
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Re: Invalid exchange server version

Post by Robvil » Nov 29, 2017 6:30 am

they just had me remove and re-add my organization. Trying first backup again now ...

Mike Resseler
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Re: Invalid exchange server version

Post by Mike Resseler » Nov 30, 2017 8:24 am

Robert,

Any news? Is it working now?

Robvil
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Re: Invalid exchange server version

Post by Robvil » Nov 30, 2017 9:58 am

so far yes.
I had to exclude one specific mailbox, as this was extremly slow, and does a full backup each time (10GB) instead of incr. Support is looking into this one.
I also had to decrease number of threads on the proxy from 10 to 2 - otherwize it would be sooo sloooow. Now i have set threads to 4.

But i wonder, why i got those weird errors:
04-10-2017 06:00:00 :: Processing data from remote server outlook.office365.com failed with the following error message: [ClientAccessServer=AM5PR0601CA0025,BackEndServer=dbxpr06mb288.eurprd06.prod.outlook.com,RequestId=703579b2-7353-4fe7-ad02-c0f65679e9a6,TimeStamp=10/4/2017 6:00:02 AM] [FailureCategory=WSMan-Others] The EndpointConfiguration with the http://schemas.microsoft.com/powershell ... t.Exchange identifier is not in a valid initial session state on the remote computer. Contact your Windows PowerShell administrator, or the owner or creator of the endpoint configuration. For more information, see the about_Remote_Troubleshooting Help topic.

29-08-2017 14:42:33 :: Processing mailbox XXX failed with error: Invalid Exchange Server version

07-08-2017 06:34:10 :: Processing mailbox XXX failed with error: Failed to get folder properties. SOAP header Action was not understood. :: 0:00:55

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